Support centre

Find guides, FAQs and best practices for Vantage Cloud.

Granular permissions

Role-based access with attribute conditions for sensitive actions.

Customer success

Dedicated onboarding and a named contact for every paid plan.

Status & uptime

Public status page with historical SLOs and post-incident reviews.

Backups & recovery

Continuous backups with point-in-time restore for the last 30 days.

FAQ

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

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